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Senior Manager, IT Infrastructure
(Toronto)
No Agencies
About Belzberg
Belzberg Technologies Inc. is a provider of tools and services to
professional traders. Our clients use Belzberg for execution management, market
connectivity and/or execution services in equities and options for all major
markets in Canada and the US. We are reliable, flexible and low cost.
Using Belzberg's suite of integrated trading tools and
network connectivity, Belzberg's customers have direct access to all major North
American equities and options markets. In addition, Belzberg offers equity and
options execution and brokerage services in the US through its wholly-owned,
self clearing broker-dealer, Electronic Brokerage Systems. The firm's
client-base includes over 200 leading U.S and international brokerage houses and
financial institutions.
Belzberg is a publicly traded company and is listed on the
Toronto Stock Exchange (ticker-BLZ).
We are seeking a Senior Manager, Infrastructure and Server
Operations (Toronto) to manage and direct its enterprise-wide technology
infrastructure. This position is critical to the Belzberg service offering: our
clients require 100% reliability for market data and market access. In addition
to managing the daily operations, this position will contribute to the company’s
strategic decision regarding service delivery and cost-effective infrastructure
provisioning.
This position reports to the COO.
Position Responsibilities:
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Manage staff of 12 IT and server professionals across 3
offices (Toronto, New York, Chicago).
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Maintain and optimize the following key areas: networks,
servers, market data and telecommunications systems.
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Set priorities and manage the design, development,
maintenance, and evaluation of all infrastructure systems, including: 3 data
centres (servers, SANs, LANs, WANs), internet, intranet, security, wireless
implementations and telecom.
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Design and implement a support model that meets or
exceeds predetermined service levels.
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Set and implement departmental goals and objectives
aligned with corporate strategic goals.
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Implement and maintain policies, procedures, and
associated training plans for infrastructure administration.
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Manage an effective systems monitoring program (testing,
performance statistics and metrics, escalation).
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Develop and manage department budget; control operational
costs.
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Practice IT asset management, including maintenance of
component inventory and related documentation.
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Travel within Canada and the United States.
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Perform other duties and assignments as required.
Skills:
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Well-developed management of the employee development
process on a formal basis as well as informally, as required, to provide
coaching, mentoring and feedback on performance.
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Strong team-building skills.
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Strong problem-solving and decision-making skills in
leading team environment.
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Ability to operate effectively in a culturally diverse
workforce.
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Commitment to superior, timely internal and external
customer service.
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Highly organized with the ability to multi-task.
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Experience managing multiple hardware, software, and
service vendors.
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Excellent written and verbal communication skills;
pro-active communication style.
Technical Knowledge:
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Min. 10 years of experience in IT infrastructure, network
and server operations management in the financial services industry, with
preference for securities trading or brokerage experience.
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Deployment of LANS, WANS, servers etc. with multiple security zones.
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Implementation and management of
WANS using site-to-site VPN, frame relay and other networking strategies.
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Network and other infrastructure
monitoring tools.
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Delivery of market data in a
brokerage-related, financial services environment.
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Current protocols and standards
used in the financial services industry, including but not limited to, FIX,
STAMP, XML, TCP/IP, DNS, etc.
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Vendor management e.g. Cisco & HP Equipment, Oracle MS
Server, MS Exchange, Active Directory, etc.
Education and Industry Knowledge:
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Undergraduate degree or college diploma in Computer
Science or related discipline.
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Possess a minimum of 10 years experience in an
infrastructure design role.
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Possess a minimum of 5 years in a managerial role.
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Previous experience in brokerage-related, financial
services technology required.
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Previous experience in trading and market data systems
preferred.
Please send cover letter and resume to
jobs@belzberg.com
- with Senior Manager, IT
Infrastructure in the subject line. We thank all those who apply, however, only
candidates under consideration will be contacted.
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